Privacy Policy

Last updated: [September 2nd, 2025]

The Butchers Marketplace (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, services, and marketplace platform.

1. Information We Collect

We collect the following types of information:

Information you provide directly:

• Name, email address, phone number, and mailing address.
• Payment and billing information.
• Profile details for farmers and butchers (business name, photos, descriptions, etc.).
• Order details, including livestock selections, processing preferences, and communication with vendors.

Information we collect automatically:

• IP address, browser type, device type, and usage data through cookies or similar technologies.
• Order and transaction history on our platform.

Information from third parties:

• Payment processors (e.g., PayPal, Stripe) may share transaction confirmations with us.
• Shipping or delivery partners may share delivery status or logistics data.

2. How We Use Your Information

We use collected information to:

• Process and fulfill customer orders.
• Connect customers, farmers, and butchers for coordinated processing and delivery.
• Provide immediate payment to vendors when an order is placed.
• Improve website functionality, customer support, and vendor tools.
• Send order updates, marketing communications, or platform announcements (you may opt out anytime).
• Ensure compliance with our Terms of Service and prevent fraudulent activity.

3. How We Share Your Information

We only share information when necessary to run the platform:

• With farmers and butchers: Customers’ order details, cut sheet preferences, and contact information are shared with vendors to fulfill orders.
• With payment processors: For secure payment processing (we do not store full payment card numbers).
• With service providers: Such as website hosting, analytics, or IT support.
• When required by law: If necessary to comply with legal obligations, enforce our policies, or protect our rights.
• We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies to:

• Keep you logged into your account.
• Remember your cart and preferences.
• Analyze site performance and usage.

You can control cookie settings through your browser. However, disabling cookies may affect site functionality.

5. Data Security

We implement technical and organizational measures to protect your information against unauthorized access, alteration, or loss. While we take security seriously, no method of transmission or storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing emails.
• Request a copy of your stored data.

To make a request, contact us at [email protected]. We will verify your identity before fulfilling your request.

7. Children’s Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect data from minors. If we learn we’ve collected data from a minor, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes occur, we’ll notify you by email or a notice on our website.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:
Email: [email protected]